Privacy Policy

Last updated: November 11, 2026

This Privacy Policy explains how Yiwu Ketu E-commerce Firm, operating under the VULQIR name (“VULQIR,” “we,” or “us”), handles personal information in connection with our website at staging.vulqir.com, related business inquiries, and online shopping functions when enabled. Although our website is intended for business customers, information about individual business contacts may still be personal information.

1. Who We Are

Business operator: Yiwu Ketu E-commerce Firm
Location: Yiwu, Zhejiang, China
Privacy contact: [email protected]

This notice covers our website at staging.vulqir.com, its business inquiry form, and any online shopping services offered through the site. Data practices for any separately hosted services should be described in their respective privacy notices.

2. Information We Receive

  • Contact details you provide, such as your name, company name, email address, country or region, telephone number, and WhatsApp contact.
  • Inquiry and business correspondence, including preferred styles, quantities, destination markets, sourcing requirements, and potential customization requests.
  • Images, designs, logos, documents, and other attachments you choose to submit. These files may contain personal information.
  • Delivery, billing, and transaction details if we subsequently agree on an order or service.
  • Technical information processed by our website hosting and integrated service providers, such as browser, device and network information, IP address, and website activity, depending on provider settings.

Please provide only information relevant to your inquiry. Avoid sending sensitive personal information, identity documents, or personal information about other people unless necessary and you are entitled to share it. If additional documents are needed for a transaction, we will explain the request.

If online checkout is enabled, our online store may process and store order details, cart or session information, customer contact details, and shipping information. Payment service providers may process payment data according to their own terms; the actual methods and providers depend on the checkout configuration.

3. How We Use Information

  • Answer inquiries, discuss sourcing requirements, and prepare quotations.
  • Ask relevant independent suppliers or factories about requested products, samples, or potential customization.
  • Communicate about agreed services, orders, shipping, and after-sales matters.
  • Keep necessary business and transaction records and address disputes, fraud, security concerns, or legal obligations.

Submitting an inquiry does not automatically subscribe you to promotional messages. Any promotional communications are subject to applicable requirements, including consent where required. You may ask us to stop sending promotional messages by contacting us.

4. Grounds for Processing

Where applicable law requires us to identify a legal basis, we use the basis appropriate to each purpose. This may include taking steps at your request before entering into a contract with you, performing that contract, or meeting legal obligations such as required business record-keeping.

Where permitted, we may rely on legitimate interests to respond to business contacts acting for their organizations, manage business relationships, and protect our business against fraud or disputes, taking account of the individuals’ rights and interests. Contract-related grounds do not automatically apply to every employee or representative of a business customer. Where consent is required for a particular activity, that activity must be based on the relevant consent; consent may be withdrawn without affecting the lawfulness of earlier processing.

5. Website, Forms, and Communications

  • Website hosting and technical services: We use hosting and technical service providers to operate, maintain, and protect this website. These providers may process technical data needed for those purposes. We also use Google Fonts for typography.
  • Inquiry form: Messages sent using our website inquiry form are forwarded to our designated mailbox, and may include an optional attachment. Attachments are deleted from the local website after email submission, but copies may remain in email and provider systems.
  • Email: Messages sent to [email protected] are processed by the mailbox and mail-delivery providers configured for that account. Please contact us for the current provider details.
  • WhatsApp: If you choose to contact us through WhatsApp, the communication also involves WhatsApp’s services.

For information about third-party providers, please consult their applicable privacy notices, including those for Google Fonts and WhatsApp when those services are used. These notices do not replace our responsibility for the information we handle.

6. Sharing and International Processing

We may share relevant information with independent suppliers or factories when discussing your request, and with logistics, payment, or professional service providers where needed for an agreed transaction. Information may also be disclosed where required by law. We do not sell personal information to third parties for their independent advertising.

We operate from China, so information you provide may be accessed and handled by us in China. Our hosting, email, payment, communication, and technology providers may process relevant information in other countries, depending on the services we configure.

A website inquiry may be delivered to our designated email mailbox through our website email-delivery system. Copies may exist in our email accounts, relevant provider infrastructure, business records, or service backups; their locations and retention periods depend on the services configured.

International processing is subject to applicable legal requirements. This notice and the submission of an inquiry do not, by themselves, provide a legally required transfer safeguard or consent. Contact us for information about the providers and any applicable transfer safeguards relevant to your interaction with us.

7. Cookies and Embedded Content

Our website, hosting services, online shopping functions (when enabled), Google Fonts, and configured third-party integrations may use cookies or similar technologies for site functionality, shopping carts, security, and service delivery. Additional analytics or marketing cookies, if introduced, require separate assessment and appropriate choices or consent where law requires.

A website does not necessarily provide every consent control that may be legally required. Where applicable law requires consent for non-essential cookies or tracking, this must be obtained before such technology is used; this policy does not itself obtain consent.

8. How Long We Keep Information

We determine retention by considering whether an inquiry is still active, whether it leads to a transaction, the needs of an ongoing business relationship, and any applicable record-keeping, dispute, or legal requirements. Inquiry records that do not lead to an order are assessed separately from records needed for confirmed transactions.

Copies held in our email, website or online-store databases, downloaded business records, or relevant service-provider backups must be considered separately. Deleting one copy does not necessarily delete other copies.

9. Security

We use reasonable organizational and technical precautions appropriate to the information handled. No website, messaging service, or electronic storage system can be guaranteed completely secure. Please avoid submitting unnecessary confidential or sensitive material through a general inquiry form.

10. Your Choices and Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information; restriction of processing; objection to certain processing; and, where applicable, data portability. Where processing relies on consent, you may withdraw it. You may also have the right to complain to the relevant data protection authority.

You may object to processing based on legitimate interests where applicable, and you may ask us to stop direct marketing at any time.

To make a request, email [email protected]. We may need information proportionate to verifying your identity or authority. Some records may need to be retained to meet legal obligations or address legal claims. Requests will be handled in accordance with applicable law.

11. Children

This website is intended for business-related inquiries and is not directed to children. Please do not submit personal information about children through our inquiry channels. If you believe a child’s information has been provided, contact us so that we can review it and take appropriate steps.

12. Changes and Contact

We may update this policy when our services, data practices, or applicable requirements change. The revision date appears above. Where legally required, we will provide additional notice or obtain consent for a change in processing. An update does not remove rights available under applicable law.

For questions about this policy or your personal information, contact [email protected].